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Our project references

EA (Enterprise Architecture) in Telecoms & Media

Implementation of a framework for services platforms conception (Magellan)


  • Practices standardisation Use cases modelling, functional and technical architectures
  • Integration of the model within the project ecosystem
  • Deliverables review and rewriting


  • Full architecture definition, selection of the tools
  • Full process definition
  • Development of Magellan frame of reference
  • Implementation in Orange ecosystem (in France and Europe)
  • Implementation of customer support services

BI (Business Intelligence) in Telecoms and Media

Opinion Monitoring an Operator Station


Generate reports useful to control the customer experience in relation to the quality apparatus operator Station.


  • Simple and intuitive GUI
  • Ability to drill up to a single message

ECM (Enterprise Content Management) in the Pharmaceutical industry

Upgrade and Process Enhancement of the company's CRM

Complete upgrade of the Siebel system from R 7.5 to 8.1.1


  • Assurance of Future System Operation and Maintenance
  • Process and System Simplification
  • Establishing Customer Centric Marketing
  • Enhancement of Pharmaceutical Processes


  • Higher User Acceptance of 1,500 users
  • Better compatibility to the Oracle standard
  • Use more effective marketing channels
  • Support business workflows by CRM 

IT Governance in the Banking industry

IT Strategy and operating model definition - Private banking


  • Organisational processes design
  • Definition of clear roles, responsibilities and actions
  • Improve the operational activities maturity and efficiency


  • Support in the reach of CMMi Level 2 at central level and several departments impacting 1,500 people 
  • Definition and publication of IT Governance processes



Private Swiss Bank


  • Update of the contract and quality reference to be able to launch and manage fixed mode IT services projects.


  • Documentation validated by law departments
  • Reference adapted to the project management in scrum
  • Taking into account the contractual evolution needs without any amendment process
  • Clarification of the agile governance of projects