Altran’s IT Governance Framework
Altran supports CIOs in Making the Right Decisions to transform their IT Organization:
IT Governance group's activities: supporting IT Senior managers in making the right decisions balancing between efficiency and security-sustainability, whilst ensuring alignment with business expectations and innovation.
" IT Governance is “a structure of relationships and processes to direct and control the enterprise, in order to achieve its goals, by adding value, while balancing risk versus return” - The IT Governance Institute.
The CIO’s key challenges, our answers:
- IT Organization means designing the top structure like corporate governance does to assure business alignment
- IT Performance deals with the definition, implementation and execution of optimized IT processes & controls supported by trained and coached personnel
- IT Assurance deals with the compliance with regulatory rules and with the product quality
Making the bridge between high level strategy and operational activities, Altran acts with the CIO to build agile and innovative IT.
Altran helps you achieve swift renewal without sacrificing organizational robustness, we do this by contributing our innovative culture and practical knowledge of operations.
To ensure smooth implementation of your improvements, we provide you an efficient, tailored route to success through a proven & practiced offer portfolio:
- IT Business alignment
- IT Performance
- IT Assurance
Partnerships & Certifications
Altran has partnered with the leading providers of IT Governance solutions to provide you with the most appropriate platform:
- People Soft
- Computer Associates
Altran IT Governance References
IT Service Management
Implementation of ITIL processes in a ‘3 phased’ approach. Tools implementation, training and project management
Approach & Solution:
- Define goals and processes to target
- Audit and Assess the process maturity of the processes chosen
- Analyze strengths and weaknesses
- Identify and Recommend of quick wins
- Identify and Recommend of mid and long term wins
Results & Added Value:
- Audit of the targeted field and processes as stated to the full Etat de Vaud satisfaction
- Define quickwins and mid and long term wins
- All done in accordance with the next implementation to come
IT Business Portfolio Management
Implementation of Portfolio Management processes. Tools implementation and project management
Approach & Solution:
- Specify of technical and functional needs
- Definition of interaction modes between Demand, Project & Resource Management and ERP
- Definition of new “IT Governance” policies and related management rules
- Prototyping and iterative mock-up management
- CA Clarity Rolling-Out
Results & Added Value:
- Activity Management supported by one and only “IT Governance” Information System and smoothly inter-connected with ERP system
- Improving IT Department’s engagement capability in terms of schedule and related resource workload estimations
- Optimizing the decision making process
- Reducing data consolidation time and related operatinal error level ; real-time data sharing
- Change management within less than 18 months
IT Service Managment
Implementation of ITIL processes in a ‘3 phase’ approach. Tool implementation and project management
Approach & Solution:
- Audit and Assess the process maturity of the IT department
- Implement ITIL v2-v3 based processes and best practices. Service Desk, Incident, Problem, Change, Release, Configuration and Asset Management.
- Implement related tools
Results & Added Value:
- Very good buy-in of processes and solution from IT team and users
- Significant incidents and service requests treatment improvements, increased control of changes
